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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KUMKAYA products

Tunnel ovens, rotary ovens, convection ovens, baking lines, modular ovens, proofing chambers, dough dividers, dough rolling machines, dough rounders, dough mixers, fermentation systems, mobile bakeries, dispensers, flour sifters, water coolers, oven trolleys, planetary mixers, bread cutting machines, auxiliary equipment
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  • Convection ovens KUMKAYA
    Convection ovens
    LIDER24, LIDYA6E, etc.
  • Tunnel furnaces KUMKAYA
    Tunnel furnaces
    TU-309, TU-312, TU-315, etc.
  • Rotary kilns KUMKAYA
    Rotary kilns
    LIDER90, LIDER140, etc.
  • Cyclometric and steam-tube furnaces KUMKAYA
    Cyclometric and steam-tube furnaces
    LIDER80, LIDER100, BR100, etc.
  • Modular furnaces KUMKAYA
    Modular furnaces
    EF2050, EF3050, etc.
  • Planetary Mixers KUMKAYA
    Planetary Mixers
    PL-20, PL-40, PL-60, etc.
  • Fermentation systems KUMKAYA
    Fermentation systems
    Tape, mounted, etc.
  • Flour sifters KUMKAYA
    Flour sifters
    ELM-50, ELM-150, ELM-500, etc.
  • Dough mixers KUMKAYA
    Dough mixers
    SP-80, SP-130, SP-200, etc.
  • Dough rounders KUMKAYA
    Dough rounders
    CM3000-S, CM3000, etc.
  • Dough-rolling machines KUMKAYA
    Dough-rolling machines
    LM-2500, LM-3000, BAGET 3500, etc.
  • Test Dividers KUMKAYA
    Test Dividers
    DM2000, DM2002, etc.
  • Proofing chambers KUMKAYA
    Proofing chambers
    PM154, PM280, PM304, etc.
  • Final proofing cabinets KUMKAYA
    Final proofing cabinets
    MO-140, MD-100, etc.
  • Bakery lines KUMKAYA
    Bakery lines
    OT270, OT360, etc.
  • Bread-cutting machines KUMKAYA
    Bread-cutting machines
    EDM32, ODM32, etc.
  • Dough-rolling machines KUMKAYA
    Dough-rolling machines
    series ON, KNA, etc.
  • Mobile bakeries KUMKAYA
    Mobile bakeries
    CON-40, etc.
  • Hand stackers KUMKAYA
    Hand stackers
    MKL-60, MKB-180, etc.
  • Powdered Sugar Mills KUMKAYA
    Powdered Sugar Mills
    PD-01, PD-02, PD-03, etc.
  • Water Coolers KUMKAYA
    Water Coolers
    KSC-600, KSC-900, etc.
  • Dispensers KUMKAYA
    Dispensers
    SDMK50, SDM50, USDM50, etc.
  • Vacuum Packaging Machines KUMKAYA
    Vacuum Packaging Machines
    M-450, TB-500, etc.
  • Oven trolleys, pallets KUMKAYA
    Oven trolleys, pallets
    PA-30, PA-50, PA-80, etc.
  • Spiral cooling towers KUMKAYA
    Spiral cooling towers
    ST-155, etc.
  • Climate control devices KUMKAYA
    Climate control devices
    KLM-12, BHM-12, etc.
  • Silo systems KUMKAYA
    Silo systems
    cubic, cylindrical, etc.
  • Designing KUMKAYA
    Designing
    finished production lines

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